1 hour ticket response
Prompt support is our dominant task and this is the reason why we have a team of qualified techs who are eager to offer a swift reply to any question that you may possibly have. Simply open your client support ticket from your Web Hosting Control Panel and we’ll reply within one hour at the latest. Actually, we strive hard and aim for a twenty–minute trouble ticket response time.
A Top–Class Help Desk Service
Our client service team representatives possess significant experience in the shared web hosting field and are competent enough to deliver a fast solution to your problem. If, however, the issue at hand is not within the competency of a technical support engineer, the trouble ticket will be sent to a developer or admin for further investigation.
A User–Friendly Help Section
Included in the Web Hosting Control Panel is an easy–to–navigate Help Center section, which offers you various sources of information. You can search through a regularly updated knowledge base featuring web hosting account administration articles and site administration articles, watch the step–by–step video tutorials or take a gaze at our F.A.Q. repository.
