A live chat is a real-time way of communication between a web hosting supplier's support crew and its customers. It's an efficient method to receive some information about the web hosting services or get some issue resolved because you are talking to a live representative. The benefits of using a real-time chat service rather than calling or opening a trouble ticket are the low chance of errors at the time you exchange information such as usernames or domain names, the more rapid response time as the communication is real-time as well as the fact that you don't have to stay on the chat all the time - you can do another thing while the representative investigates the issue in question. Also, you're able to join a live chat room from any kind of computer which is connected to the web, avoiding the telephone rates that you'll have to pay when you're calling to another country.
Live Chat Support in Shared Web Hosting
We supply a live chat support service for all of the shared web hosting that we offer and we can assist you with almost everything live. If you do not have an account with our company yet, we will be able to provide you with more info about the packages to help you to choose the most appropriate package. In case you are an existing client, we will be able to assist you with any billing or general matter and even with numerous common technical matters, for instance an email address installation in a desktop email client. In case you cannot give us a call for some reason or you are in some country where we do not have a local telephone number, our live chat will be the best choice to contact us. Certainly, some matters require more time to examine and test, therefore you'll have to open a support ticket to our technicians, but nonetheless, we can save your time and assist you with quite a lot of problems on the chat.
Live Chat Support in Semi-dedicated Servers
Thanks to the live chat support service that we offer with all our semi-dedicated plans, you can find the replies for any questions you may have or have various troubles dealt with very quickly. The chat service is online every day, so you'll be able to get in touch with an agent even on weekends and holidays. In case you are not sure which package would be better for your websites or if our state-of-the-art cloud hosting platform covers some system requirements, you can join the live chat prior to purchasing anything. In case you are an active customer, you'll be able to get more details about account settings, billing issues as well as a number of common technical troubles you may experience, let's say when you can't set up an email account in a client on your personal computer. The live chat will save you time and effort regardless where you are or when you get in touch with us.