A lot of individuals who start using their first hosting account, or change companies, often have inquiries regarding how particular operations are performed or encounter difficulties when setting up different things like emails, website settings, etc. That’s the reason why, many web hosts have prepared documentation with common questions and problems in order to help their clients receive info quickly and seamlessly. Consequently, the client service staff representatives can concentrate on actual problems that some clients may be experiencing, as the solution for the smaller things will be available on the World Wide Web and customers can easily solve them without having to touch base with the customer support team. Having elaborate documentation is very important, particularly for new clients without any prior experience, because the hosting service involves an enormous number of functions and many individuals can become confused about what to do. A good information repository can both help you accomplish the operations that you need and acquaint yourself with how the hosting service works as a whole.
Extensive Online Documentation in Shared Web Hosting
Our shared web hosting packages include a detailed knowledge base where you can find info on all the predicaments that you could possibly stumble upon and their solutions. You can find out how to create and administer an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your email client are correct, but yet you’re unable to send emails, for instance. We’ve done our best to be as exhaustive as possible and to cover all possible options in order to help you save time and efforts and to give you different solutions for each issue. The knowledge base features educative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific features and functions in each section of the Control Panel, while if you would like to see the complete collection of articles, you should go to the all-encompassing Help section.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia hosting Control Panel, which comes with our semi-dedicated plans, will allow you to access the exhaustive online support documentation that we have compiled for you. The articles themselves include general information about our hosting services, informative manuals about the different features that you can make use of, along with troubleshooting guidelines that can help you rectify common issues that you might chance upon. The topics that we’ve included encompass just about everything, from basic things such as how to host a brand new domain name in your account, to more intricate ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a given section of the Control Panel will always be available on the right-hand side of the page that you’re on, while the complete article list is accessible through the dedicated Help section.